Privacy Policy

Last Updated: 13/02/2025

Welcome to EBS International Ltd ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website www.ebsinternational.uk or interact with our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name

Email address

Phone number

Billing and shipping address

Payment information (processed securely via third-party payment processors)

Vehicle details (e.g., make, model, year) for spare parts inquiries

Non-Personal Information:

IP address

Browser type and version

Operating system

Pages visited on our website

Time and date of visits

Referring website

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders for used car spare parts.

To communicate with you about your orders, inquiries, or requests.

To improve our website, products, and services.

To send you promotional offers, newsletters, or updates (only with your consent).

To comply with legal obligations and protect against fraudulent activities.

3. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

Contractual Necessity: To fulfill orders and provide services you request.

Consent: For marketing communications, where you have opted in.

Legal Obligation: To comply with applicable laws and regulations.

Legitimate Interests: To improve our services and protect our business.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

Service Providers: Such as payment processors, shipping companies, and IT support.

Legal Authorities: If required by law or to protect our rights and interests.

Business Partners: With your consent, for joint promotions or services.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and regular security assessments.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

Access: Request a copy of the personal data we hold about you.

Correction: Request corrections to inaccurate or incomplete data.

Deletion: Request deletion of your data under certain conditions.

Restriction: Request restriction of processing your data.

Objection: Object to processing for direct marketing or legitimate interests.

Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at sales@ebsinternational.uk

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyse website traffic and remember your preferences. You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

EBS International Ltd
Email: sales@ebsinternational.uk
Phone: 0800 593 0786
Address: Unit 2 Trade City Business Park, Cowley Mill Road, Uxbridge, UB8 2DB.

Thank you for trusting EBS International Ltd with your used car spare parts needs.

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